Delivery+ returns

Shipping

Local delivery in Lithuania

Delivery in parcel machines in Lithuania is free. You can choose  delivery option: 

  • Delivery with courier
  • Delivery to nearest parcel machine

 

Worldwide delivery

 You can choose the best delivery option for you:

  • Free worldwide shipping with Post services.

5-14 working days to EU countries

14-20 working days to Rest of the world

  •  Economy shipping (shipping price depends on delivery country)

3-7 working days to EU countries

10- 14 working days to Rest of the world

  •  Express shipping (shipping price depends on delivery country)

1-2 working days to EU countries

2-4 working days to Rest of the world

 

Orders are processed within 1-2 working days after the payment is received

 We are working with FEDEX, DHL, TNT, POST, GLS, DPD, POST NL.

 

Taxes

We are not responsible for duties and taxes shipments outside European Union. For international shipments, please include your phone number to avoid delays. International orders may incur additional taxes and duties, which are the sole responsibility of the customer.

 

Return

Returns and exchanges are accepted within 14 days of delivery. Please note: We ask that you cover the shipping fees to return your items to us and we will cover shipping fees for your exchange.

To make a return or exchange, please contact us at info@underw.eu.

  • All returned and exchanged swimsuits must be in unworn condition with all tags and liners intact. If the suit is returned in obviously worn or damaged condition, we reserve the right to refuse a refund. Initial shipping taxes and fees are non-refundable.
  • Sunscreens can only be returned in their original, undamaged packaging. The product must be unused and not lose its commercial appearance (undamaged label, unpeeled protective film, etc.)

Refunds are made within 3 days from the delivery of the product to UnderW and the assessment that the product has indeed been returned in a suitable condition.

 

For all questions please contact us by email: info@underw.eu